Cochran’s Collision Center - 1218 9th Street - Lacon, IL 61540 - Phone: 309.246.8000 - Fax: 309.246.8002 - Email: cochranscollision@yahoo.com © 2013-2014 All Rights Reserved

 

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309.246.8000

Monday - Friday

8:00 AM - 5:00 PM

A Dedication To Customer Satisfaction... Our Written Warranty

For us, customer satisfaction is based on years of experience. As our customer, you will receive the finest quality repairs available...guaranteed in writing.

We are ready and willing to answer all your questions concerning the estimating or repair process. Our pro­fessional staff will assist you with your insurance company. Their training assures you of quality repairs placing your satisfaction first.

Our policies and standards are designed to provide prompt, competent, courteous and professional ser­vice to our customers.

Our philosophy, as professionals, is to exert every effort to eliminate problems before, during, and after the repairs are made.

Modern facilities, the most advanced equipment, trained craftsmen who care, factory-compatible paints, and our written warranty add up to your satisfaction.

We want your visit to our collision repair facility to be a positive experience, and we will work toward that goal.

Cochran's Collision Center, hereby provides a Limited Warranty on repairs performed by the shop. This Limited Warranty is valid only for as long as you own the vehicle stated herein, and is for the person to whom this Limited Warranty is granted and whose name appears herein and on the original work order. This is a labor only, fragmented four-part Limited Warranty, and stipulations pertaining to each fragmented part are stated hereafter:

Metalwork: Cochran's Collision Center, provides a Lifetime Limited Warranty, from effective date stated herein, on all metalwork and framework, to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration, excluding rust repairs. The Shop will repair and re-paint, excluding rust repairs, any metalwork warranted hereby, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.

Painting, Stripes and Decals: Cochran's Collision Center, provides a Lifetime Limited Warranty, from effective date stated herein, on painting-related priming and painting work against solvent blistering, peeling, hazing, and excessive loss of pigmentation, and, a Lifetime Limited Warranty on the application and adhesion of decorative stripes and decals, excluding those defects which are caused by extreme environmental conditions to which the vehicle may be exposed. The Shop will re-prime, re-paint, re-stripe or re-decal the specific section or sections of the vehicle warranted hereby (excluding rus" repair), when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance or care of the vehicle.

Mechanical Repairs: Cochran's Collision Center, provides a Lifetime Limited Warranty, from effective date stated herein, on all mechanical repairs pertaining directly to original collision damage. The Shop will re-repair any mechanical assembly or component warranted hereby, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.

Parts: Cochran's Collision Center, provides a Lifetime Limited Warranty, from effective date stated herein, unless mfg. warranty is less or more, on new parts installed by or at the Shop. (Please Note: Shop warranty does not exceed Mtg. warranty.) The Shop will repair or replace any defective part warranted hereby, when claim is made within warranted period, unless caused by or damaged resulting from unreasonable use, maintenance, or care of the vehicle.

Lifetime Limited Warranty